We have now implemented a Client Feedback System and at the end of each contract we get feedback from the Consultant, Client, Householder (if applicable) and Sub-contractors. Here is some of the feedback we have had recently:
‘The project was a complex one which required a high level of community involvement. The Site Supervisor and the whole team were exceptional and I would like to thank them for their hard work. I would not hesitate to use PLP again.'
Laura McBride, Contour Homes ( Crooke Village contract).
‘Having spoken to our client Contour Homes, they confirm that they are very pleased with the outcome of this project and thank you and your Site Foreman for all your hard work.'
James Eaves, Arcus ( Crooke Village contract).
‘The client and consultant are both happy with the completed project – well done to staff on site and particularly the Assistant Contract Manager's efforts.' David Whiteley, Arcus (Coldhurst Contract).
‘As before your company have delivered a first class job. I look forward to the next project'.
Ian Wolstenholme, The Carr Gomm Society ( Manley Road contract).
‘A job well done'. James Graham, Arcus ( Manley Road contract).
‘All the workforce were very good and approachable.'
Mr & Mrs Heywood (householders – Oldham M.B.C. contract).
‘Everything with PLP Construction was excellent.' Ken & Alison Brown (householders – Oldham M.B.C. contract).
‘The Site Supervisor was very helpful and polite at all times and informative. All workmen helpful and polite and we are very pleased with all the work that has been done.'
Teresa Clark, (householder – Oldham M.B.C. contract).
‘From day one we were treated with courtesy and could not fault any of the workmen at all, the Site Supervisor was very helpful.'
Mr & Mrs Burbidge (householders – Oldham M.B.C. contract).
‘The management and workers on site are a real credit to your firm, nothing is too much trouble for them (entirely pleased). I will be telling Oldham Councillors everything I've said on the form, thank you.
Mr Mrs K Booth (householders – Oldham M.B.C. contract).
The work was completed with the utmost care and high standard. Thank you! Mrs McGloughlin, Oldham
I found a lot of the workers on our house put a lot of effort in to get the job done. Mr G Robinson, Oldham
‘I would like to emphasise that both the Site Managers at Manley Road and Alexandra Road were not only helpful and accommodating to our requests but a pleasure to work with. They both gave 100% to our projects and showed us a great deal of respect, keeping us informed at all times. Many thanks to both of them. The rest of the workforce were pleasant and respectful, again thank you'.
Pat McCoy, The Carr Gomm Society